Friday night after work I went to see if my laptop was ready.
Good job I did, as I don’t know when I would have received the phone call saying that it was ready. On the previous occasions that I’d been to the shop, they had repeatedly said we’ll call you when they have some news. I’m still waiting!!!
Anyway, it turns out that they can’t recover the data - I reckon that they’ve just been stringing me along. The only good thing is that they’ve given me a refund as they couldn’t recover the data. How nice of them!!!
So I took my laptop home, and then I discovered that they’d removed my wireless network card from its slot - NOW I’M WELL PISSED OFF!!! 
Off back to the shop we went to see what the hell they were playing at, as there was no reason for them that I could see to remove the card in the first place. I explained the situation to the lad on the desk and he went off to see what was going on. He came back a few seconds later saying that the guy who’d been working on it had gone home.
So, I thought, can’t you have a look for it!
As if he was reading my mind he went back into the room and had a look with another technician. They looked like they didn’t have a clue. After a few minutes of vague searching the lad said they couldn’t find it and the technician who was working on it wouldn’t be in until Sunday, and that he’d get him to ring me as soon as he came in.
Well, guess what? I’m still bloody waiting!!!!
So, come dinner time I’m off to give them a piece of my mind and demand that they either find it or give me a new one to replace the one that’s gone missing!
Just thought I might mention the shop now - PC World - not recommended!!!
So now I’ve got to explore a new avenue to get my data recovered, but I know one thing for sure, I don’t think I’ll be going to PC world again!
July 2, 2007 at 9:28 pm
Sorry to hear about your problems, but someone should have warned you not to take it to PC World. They know nothing about computers; all they’re interested in is selling guillible people things they don’t need.
You’re much better off trying to find a local one-man operation, who cares about his customers and will give you an honest opinion straight off.
Of course, you’d probably have much rather had this comment BEFORE you had all the hassle with PC World, so sorry that it’s a bit “after the horse has bolted”. Good luck with getting your problem sorted.
July 3, 2007 at 7:50 am
I know, hindsight is a wonderful thing.
The reason I took it to “hell” was that I couldn’t find anything locally as you mentioned. I would much have preferred that option.
I did scour the internet for data recovery centres, and most would be charging about £300-350. Granted this would only be payable if they could retrieve the data, but its still a lot of money. Since all the debacle I have managed to find someone who could do it for £97, so I’m going to give them a go.
I’ll let you know how I get on.